Sr. Network Engineer
Network Engineer
We are looking for a VoIP and IP Network Engineer to join our growing engineering team in our Manila office. You will be
working with our team in NYC. As a network engineer, you will design, implement, and maintain a reliable, secure and
efficient data communications network for our call centers around the world. The ideal candidate will be able to deploy,
configure, maintain and monitor all active network and VoIP equipments in order to ensure smooth network operation.
Responsibilities:
● Design, administer, maintain and support of the availability, performance and security of the network systems that
include Routers (Ubiquiti Edge Routers), Firewalls, Switches (Cisco), Load Balancers, VPN, QoS, MPLS, SBCs,
PBX platforms (Asterisk), Circuits and servers evidencing strong knowledge of security, switching, and routing
technologies
● Monitor network performance (availability, reliability, utilization, throughput, goodput, and latency) and test for
weaknesses
● Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted
operation of telephony systems
● Perform network maintenance and system upgrades including service packs, patches, and hotfixes
● Provide Level-2/3 support and troubleshooting to resolve issues reported by end user
● Perform analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert
future failures
● Perform, and troubleshoot, on all voice services for all LAN and WAN hardware modules
● Liaise with vendors and other IT personnel for problem resolution
● Fully support, configure, maintain and upgrade in house networks and servers
● Define network policies and procedures
● Gather, compile, and maintain enterprise level VoIP network diagrams
● Research and make recommendations on server system administration
Benefits
● 5+ years of proven hands-on experience in a network administrator role
● Hands on experience in networking, routing, switching, VoIP
● Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, route redistribution,
Spanning Tree)
● Knowledge on Cisco, ASA, Dynamic Routing, OSPF, Proxy Servers, Web Filtering and Networking (LAN/WAN,
VLAN, DNS, MPLS)
● Solid understanding of the OSI or TCP/IP model
● Hands-on working knowledge of carrier-grade VoIP infrastructure, specifically: hosted PBXs platforms (Asterisk),
endpoint devices (Polycom, Cisco SPA)
● Hands-on experience with monitoring, network diagnostic and network analytics tools
● Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
● Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
● Ability to setup and configure server hardware
● Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challenges
● Great at organising, prioritising and multitasking
● Self-learner, independent, and have outstanding problem-solving skills
● Excellent verbal and written communication skills
● BS in Electronics and Communications Engineering or related field
● Must be able to work night shift and be flexible to work off hours and weekends if required
